E-Agent Newsletter

In this Issue: Start Making Money in Overseas Real Estate Two New Templates Survey Results	Volume 2, Edition 2 February 1, 2004

Two New Templates

Since the January newsletter, we have created two new templates that are now available once you log in with your ID and password. One has a city look that is perfect to be used for clients who have big cities, the other, for mountain/resort communities. The next template that will be coming out soon has a New England motif. Please stay tuned.

Start Making Money in Overseas Real Estate

As the world grows smaller by virtue of improvements in telecommunication and transportation, the possibilities for a global approach to real estate investment grow as well. e-Agent in cooperation with Portside Investments, LLC is now prepared to assist in the expansion of your existing real estate practice to include assisting buyers from overseas looking to invest in U.S. properties as well as helping U.S. investors with their real estate investments overseas.

To introduce you to the possibilities we have arranged for Portside Investments to provide a seminar/certification program in conjunction with a luxury cruise experience. e-Agents can have a luxury 7 day cruise on either the Princess Diamond out of L.A. or the Princess Caribbean out of Ft. Lauderdale. The prices for these cruises are lower than through any other source. Most importantly, you will have the opportunity to attend a six hour on-board cruise seminar that covers the issues related to investing in overseas real estate and following completion of the seminar you will receive the O.R.E.S. (Overseas Real Estate Specialist) designation and will then qualify to receive leads from individual oversea investors. For more information, please visit http://www.portside-investments.com

Note: this newsletter is sent to all existing e-Agents as well as all real estate professionals on our waiting list.

Volume 2, Edition 2	Page 2

Survey Results

Thanks to those of you who responded to our survey back in December/January. We conducted the survey in an effort to keep improving upon our services and to understand what your expectations are. We had an amazing response rate of 15%. Below, please take a look at the results:

Question 1:	How would you rate our customer service?
	e-Agent Customer Service received an 8.22 rating out of 10 (10 being perfect)
Question 2:	Would you recommend our service to others?
	91 % of our clients when poled would recommend our service to another agent
Question 3:	How is your closing rate with the leads after taking the training course?
	Agents who have taken/passed the e-Agent certification course close on average 1 in 18 leads received.
Question 4:	How is your closing rate with the leads before/without taking the course?
	Agents who have NOT taken the e-Agent certification course close on average 1 in 81 leads received.
Question 5:	Have you taken the training course?
	86 % have NOT taken the training course.
Question 6:	How fast do you respond to leads?
	Average call back time for all e-Agents is between 5 hours to 1 day from the time they receive the lead.
Question 7:	Would you like to have a town/city guide on your site?
	71% would like to see a town/city guide on their site.
Question 8:	Do you use any text messaging device to receive email?
	86% do not use a text messaging device of any kind to receive their email.
Question 9:	Do you currently use Top Producer’s new 7i?
	76% do not use top-producer’s new 7i program.
Question 10:	Would you buy leads that don’t have phone numbers?
	54% want to buy leads for a discount even if the phone number was absent.

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Volume 2, Edition 2	Page 3

Survey Results (Continued)

Question 11:	Do you work with any lead generating companies other than e-Agent?
	32% do not work with any other company in the lead generation business.
Question 12:	If the training program was included in your price structure would you sign up for additional territories?
	55% would NOT want the e-Agent training/certification course included if they signed up for new territories & 5% had no idea that we even have a training/certification course.

e-Agent of the Month

This a new section that we have added to our Newsletter, it will be showcasing a different e-Agent each month. If you have an e-Agent success story, feel free to email lauraw@e-agent.biz.

This month we are spotlighting Beverly Minardi who has been an e-Agent for the following Florida territories: St. Petersburg, Tampa, Clearwater, Palm Harbor, Tierra Verde, Clearwater Beach and Safety Harbor. Beverly has been an e-Agent for over a year now with astounding success; Since Christmas of 2003 she has written 9 contracts and sold over 3.5 million dollars in volume. Beverly uses e-Agent for 99.9% of her business and made the 100% Club at REMAX.

Beverly decided to enter the real estate profession in November 2002 because of her love of interacting with people. Her mother has been a broker for many years and convinced Beverly to leave the insurance business to become a real estate agent and to find out what she is really good at, which is finding people homes. While working in this business Beverly’s highest achievement is her relationship with her clients.

When asked how e-Agent has affected her business, Beverly states “e-Agent has allowed me to have a steady stream of qualified clients to work with and to be a dominant force in the Internet marketplace. I do not have to look any further.” As one of our most successful e-Agents, we would like to acknowledge Beverly for her accomplishments using e-Agent as her primary source for business and wish her all the success she deserves.

Beverly’s hint for her fellow e-Agents:

Contact the prospect by e-mail right away, and call them as well. It is suggested to keep sending them listings and get back to them as soon as possible when they have questions. Get a digital camera and send them photos of the areas of interest. And last but not least, work hard and stay honest!

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Volume 2, Edition 2	Page 4

Hint of the Month

Something that can make you stand out from the rest is individualizing your e-mails. Within your e-mail software or by using an email system provided by your e-mail provider you can save drafts of e-mails that you can continually use. By saving these e-mails you can simply add the e-mail address of the lead or client and send it in seconds.

Creativity within your emails:

  1. Spotlight yourself by adding your photo to your e-mails.
  2. Add a link to your listings within your emails.
  3. Add any certifications or accomplishments within your signature or body text.
  4. Make sure to use a catchy subject line that will entice your leads.
  5. Make sure not to use ALL CAPS within your e-mails, it will signify yelling.

About e-Agent, Inc.

e-Agent, Inc. was founded by real estate brokers and agents to combine the efficiency of Internet technology with the one-to-one professional contact that is a hallmark and necessary component of the industry. The company's suite of products and services allows real estate professionals to maximize the potential of online marketing without having to take time away from the business of helping their clients buy and sell homes. e-Agent’s value proposition to real estate agents is based on low cost, low maintenance, high value services, while it ultimately also benefits consumers by facilitating the process of finding an e-Agent to assist with their home buying needs. For more information, please contact us at sales@e-agent.biz or 888.356.4319